Privacy policy

1. introduction
Kalux LDA values the privacy of its customers and visitors. This privacy policy explains how we collect, use, store and protect the personal data provided by users, in accordance with the General Data Protection Regulation (GDPR).

2. Data collected
We can collect the following data:

  • Personal information (name, address, email, telephone).
  • Transactional data (details of purchases and payments).
  • Website browsing information (cookies, IP address).

3. Purposes of Data Processing
Personal data will be processed for the following purposes:

  • Processing orders and providing services.
  • Communication with clients (answering questions, sending newsletters).
  • Compliance with legal and tax obligations.

4. Data Sharing
Your personal data will not be shared with third parties, except when necessary for:

  • Comply with legal requirements.
  • Provide services through partners, such as delivery services.

5. Data Retention
We will retain your personal data only for as long as is necessary to fulfill the purposes described in this policy or as required by law.

6. User rights
Users have the following rights:

  • Access to your personal data.
  • Rectification or updating of data.
  • Erasure of data (“right to be forgotten”).
  • Restriction or objection to data processing.
  • Data portability.

To exercise your rights, please contact us at info@kalux.pt.

7. Data Security
We take technical and organizational measures to protect personal data from unauthorized access, loss or disclosure.

8. Cookies
We use cookies to improve the browsing experience on our website. You can set your browser to reject cookies.

9. Changes to this Policy
We reserve the right to update this privacy policy. Any changes will be communicated on our website.